Service Design H2i

En este curso aprendimos a entender todos los puntos de contacto del usuario con nuestro servicio, a detectar los puntos de dolor y buscar soluciones. Aprendimos otro tipo de prototipado no al que estamos acostumbrados, utilizando incluso acting para ponernos en la piel de nuestros usuarios y mejorar procesos.

Privacy Settings
We use cookies to enhance your experience while using our website. If you are using our Services via a browser you can restrict, block or remove cookies through your web browser settings. We also use content and scripts from third parties that may use tracking technologies. You can selectively provide your consent below to allow such third party embeds. For complete information about the cookies we use, data we collect and how we process them, please check our Privacy Policy
Youtube
Consent to display content from Youtube
Vimeo
Consent to display content from Vimeo
Google Maps
Consent to display content from Google
Save
We use cookies to enhance your experience while using our website. To learn more about the cookies we use and the data we collect, please check our Privacy Settings.
I Accept